Accessibility statement for Cambridge Open Engage and partners

This statement was last updated 15 August 2023.
We want everyone who visits Cambridge Open Engage and partners to feel welcome and find the experience rewarding.
We are committed to ensuring we do not discriminate against participants with disabilities in relation to access to information, academic content or research materials, in accordance with the Equality Act 2010 [opens in a new tab].
Our platform is designed with Universal Design for Learning (UDL) principles to meet the WCAG 2.1 Guidelines [opens in a new tab] at level AA to ensure wide accessibility. We will endeavour to make reasonable adjustments to meet specific requirements. If you have a specific query regarding accessibility requirements, please email us.
We are continually working to make the site as accessible and usable as possible. To help us make it a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1 [opens in a new tab]. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone. The guidelines have three levels of accessibility (A, AA and AAA). Our target is level AA.

Reading experience

You should be able to:
If you have a disability then AbilityNet's My Computer My Way website [opens in a new tab] has advice on individual adjustments you can make to your device to make it easier to use.

Available formats

All of our content is available in PDF format and is not protected by Digital Rights Management (DRM). To open PDF files, you will need a PDF viewer such as Adobe Reader [opens in a new tab]. Please see the following guide for advice on using the inbuilt accessibility features of Adobe Reader: Reading PDFs with reflow and accessibility features [opens in a new tab].
Other formats used on Open Engage and partners include MS PowerPoint and videos hosted on the Vimeo platform [opens in a new tab]. Supplementary materials are available in all file formats.

Copying and Printing

The absence of Digital Rights Management (DRM) software on our platform means assistive technology users should experience no barriers caused by print or copy restrictions - however normal copyright conditions still apply. Further information on our copyright policies can be found on our Policies and Terms of Use pages.

How accessible this website is

The majority of this website is fully accessible, and we run regular audits to identify any new problems. However, we know some parts of this website aren't yet fully accessible.
As a result of our last accessibility audit, we are working on improvements on a number of pieces of functionality:

What to do if you can’t access parts of this website

We operate a policy of continuous improvement when it comes to the accessibility of our content. Please contact us if you have any difficulty accessing any of the information it contains or if you have any suggestion as to how we might improve its accessibility.

Reporting accessibility problems with this website

If you have difficulty using this site, please get in touch. We’d like to hear from you in any of the following ways:
email us at: accessibility@cambridge.org
call us on: +44 (0) 1223 358331
We aim to respond to any requests or queries within five working days.

Technical information about this website’s accessibility

This website is compliant wherever possible with the Web Content Accessibility Guidelines 2.1 [opens in a new tab]. AA standard (and in most cases AAA standards). The partial compliance is due to the non-compliances listed in the report attached below.
Cambridge Open Engage and partners are committed to making their websites accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 [opens in a new tab], the EU Directive on the Accessibility of the Websites and Mobile Applications of Public Sector Bodies 2016 [opens in a new tab], and Section 508 of the Rehabilitation Act [opens in a new tab].

Browser and mobile device support

Cambridge Open Engage and partners sites have been cross-platform and cross-browser tested. It is optimised for modern browsers including Microsoft Edge, Mozilla Firefox, Apple Safari, Google Chrome. You may experience unexpected behaviour in other browsers, although we use fully validated code which should work on any browser.
This site is responsive, it re-organises itself depending on the screen size and orientation of the device being used to view it. We test the experience on various devices including most popular IOS, Android and MS Windows phones and tablets.

Screen reader compatibility

This site has been optimised for the following screen reader and browser combinations:
Desktop screen readers
Mobile screen readers

Voluntary Product Accessibility Template (VPAT)

The Voluntary Product Accessibility Template (VPAT) is a document which evaluates how accessible a particular product is according to the Section 508 Standards in the US. It is a self-disclosing document produced by the vendor which details each aspect of WCAG 2.1 requirements and how the product supports each criteria. Download VPAT for Cambridge Open Engage and partners (MS doc)

How we test this website

This website undergoes regular testing against the above guidelines by development and quality assurance teams. Working with in house accessibility specialists, any actions derived from the testing are taken and prioritised into our future work.
We also conduct testing with users who have a variety of different types of disability to ensure the website is optimised for use with assistive technologies.
In addition, we work with the Digital Accessibility Centre (DAC) who audited the site against WCAG 2.1 in August 2023. As a result of the audit we achieved DAC Accessible AA accreditation [opens in a new tab].
Digital Accessibility Centre accreditation badge [opens in a new tab]

Engagement with accessibility services

Cambridge University Press & Assessment have engaged with various accessibility initiatives and audits:
Aspire Gold 100 badge [opens in a new tab]

Useful Links