How to Join Forces of Public Bureaucracy and External Stakeholders to Enhance the Current Legislation

Once new legislation is passed, the responsible executive must monitor its application and identify shortcomings. Often, after a new law goes into effect, bureaucracies are overwhelmed with complaints from affected citizens, leading to dissatisfaction and questioning of the state's capacity. Moreover, authorities continue to incur costs, wasting taxpayers' money due to ill-conceived legislation. The authors developed a three-component approach, including a special research methodology, which was successfully applied to address two issues related to the Russian social welfare system for socially vulnerable groups. The first issue concerned the accessibility of higher education for disabled people. The second issue was related to social examinations for children with rare diseases. From 2017 to 2020, new laws and corresponding changes to existing legislation were adopted. In the paper, the authors share data from both studies and detail efforts to bring together bureaucracies, researchers, and journalists to craft effective legislation for socially vulnerable citizens.